Frequently Asked Questions
In what quantity is your mulch/gravel/soil sold?
We sell by the cubic yard and can sell in half yard increments. On average, one cubic yard of most products will cover approximately 100 square feet or a 10 foot by 10 foot area at a depth of 2-3 inches.
What is your return/refund policy?
Returns/refunds are handled on a case by case basis and only certain products are eligible. Please contact our office at 919-552-8444 with any specific questions.
How do you sell your stone products?
Our natural stone products are sold on pallets and weigh 1 ton each. Pallets can be split and sold in half quantities. Stone sales less than half a pallet are sold by the pound. Bulk river stone is sold by the cubic yard.
River stone is sold by bulk and can be delivered loose or in a SuperSak. Loose stone is delivered on a dump truck while SuperSak deliveries require a fork lift to unload.
What if I don't need a full pallet of stone?
Our stone products that are sold in pallet form can be split so that you can purchase a half a pallet. We can even sale smaller quantities and in those cases, the stone is weighed and sold by the pound.
Loose stone, such as river stone, can also be sold in small quantities by weight.
What are the different types of mulch you sell?
All of the mulch we carry is triple-shredded and we have Basic Wood Mulch, Hardwood Bark Mulch, and Designer Mulch. The Designer Mulch comes in Black, Chocolate, and Red.
Do you deliver?
Yes, we deliver all products we sell for an additional fee based on location and mileage. One cubic yard minimum order is required.
Pallets of stone, SuperSak, and boulder deliveries require the use of a fork lift to unload. Boulder deliveries may also require an additional fee to remove the boulder from the pallet and place it on your property.
I have truck/trailer, can you load me onsite?
How much can my truck/trailer carry?
The amount we can load onto your truck or trailer is determined by the quantity and weight of the material you are purchasing and size of vechile being used. Most standard sized trucks can safely carry 1/2 to 1 yard of aggregate or soil and up to 3 yards of mulch.
What is your minimum delivery order for mulch, stone, or aggregate?
Delivery orders require one cubic yard minimum.
What forms of payment do you accept?
We accept cash, checks, Visa, Mastercard, and Discover. We can also accept American Express with a small surcharge.
How are special orders handled?
Special orders require a 25% deposit at the time the order in placed. The remainder will be due when the item is picked up or delivered.
Do you install or spread the delivered products?
No, we are strictly a supply business. We do not install the products we sell. We recommend Triangle Land Services for your installation needs.
Still need help? Send us a note!
For any other questions, please write us at firstname.lastname@example.org or call 919.552.8444
© 2017 Soil Toppers, Inc.
1508 N. Main Street
Fuquay Varina, NC 27526